Data Privacy & Security

At Solid Foundation Company, protecting your data and ensuring your privacy are our top priorities. We are committed to safeguarding the personal information you share with us and maintaining the security of our systems to provide a safe and seamless experience. This page outlines how we handle your data and the measures we take to protect it.

1. Our Commitment to Data Privacy

We adhere to strict privacy principles and legal standards to ensure that your data is handled responsibly. This includes compliance with all relevant data protection laws, such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable frameworks.

2. Information We Collect

We collect information to improve our services and provide you with the best possible experience. This includes:

a. Personal Information

• Name
• Contact information (email address, phone number)
• Billing and shipping addresses

b. Technical Information

• IP address
• Browser type and version
• Device information
• Usage data (e.g., time spent on pages, clickstream data)

c. Payment Information

• Payment details are processed securely through PCI-compliant systems. We do not store your full payment details on our servers.

3. How We Use Your Information

We use your data for the following purposes:

• Service Delivery: To fulfill orders, process transactions, and deliver services.
• Customer Support: To respond to inquiries and resolve issues.
• Personalization: To provide tailored experiences based on your preferences.
• Marketing: To send promotional materials, with your consent, and keep you updated on new services or features.
• Legal Compliance: To meet legal obligations and protect against fraud.

4. Data Security Measures

We take comprehensive measures to ensure your data is secure:

a. Encryption

All sensitive information, including payment details, is encrypted using SSL (Secure Socket Layer) technology during transmission.

b. Secure Storage

We use secure servers and follow industry-standard practices to store your data safely.

c. Access Controls

Access to personal data is limited to authorized personnel who require it for specific tasks.

d. Regular Audits

Our systems undergo regular security audits to identify and mitigate potential vulnerabilities.

5. Sharing Your Information

We respect your privacy and only share your data in the following cases:

• With Trusted Service Providers: Third-party companies assisting us with payment processing, analytics, or delivery services. These providers are bound by strict confidentiality agreements.
• For Legal Reasons: If required by law or to protect our rights.

We do not sell your personal information to any third parties.

6. Your Data Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to the data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data, subject to legal requirements.
• Opt-Out: Opt out of marketing communications at any time.

To exercise any of these rights, contact us at privacy@solidfoundation-co.com.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Once no longer needed, we securely delete or anonymize your data.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. For more information, please review our Cookie Policy.

9. Third-Party Links

Our website may contain links to external sites. Please note that we are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before sharing any personal information.

10. Updates to This Policy

We may update this Data Privacy & Security policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly.

11. Contact Us

If you have any questions or concerns regarding our data privacy and security practices, feel free to contact us:

• Email: privacy@solidfoundation-co.com
• Phone: +1 (203) 410-9121

We value your trust and are committed to protecting your data at all times.